Mares xwing12/3/2023 At our election, we will either repair or replace the goods or refund the price to you. Please return the damaged goods to us in the condition received by you with all original packaging, together with all packing slips. If any goods arrive damaged, please contact us within 24 hours of delivery. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful. We will use this delivery information to make a claim against our courier company. If goods do not arrive when you expect them to (see our Delivery Period), please contact us within 24 hours. The goods become the recipient's property and responsibility once they have been signed for at the time of delivery. Please note that a signature is required for all deliveries and you should inspect the package before signing for any signs of damage. All other orders under $100 will incur a shipping fee which will be quoted at checkout.Īt this time, we only deliver to New Zealand addresses. We only ship within New Zealand and shipping is free for orders and purchases valued $100 or more (excluding Chatham Islands). This online store is made available to you under the following policies and conditions: You can create an account at any stage by selecting the "Account" tab on the top right corner of the screen or through the checkout page. When logged in to your account your address details will load automatically onto the checkout page but you may edit these if they have changed. If you choose to create an account you will be able to log back in to view your order information, save items to your wish list and receive email updates on any new items and promotions. When making a purchase on line you have the option of creating an account but you can still make purchases without doing so. When you are happy with your order, select the "checkout" option. On the shopping cart page, you can update quantities or remove items. Simply make your selections and add them to your cart. Goods will be dispatched once payment is received. Alternatively you can make an electronic payment into our account. Upon confirmation that you are happy with your order, we will take your credit card information over the phone and charge the confirmed amount. We may be able to give you a shipping quote straight away, otherwise we can email it to you or call you back. You will need to tell us the item description and brand so have that information at hand. If you are in a hurry or you would like some friendly and personal service simply pick up the phone and call us on +64 as our store in Albany (just 10mins north of Auckland CBD) is open seven days a week. We understand that our customers will have different preferences for shopping so we offer two methods of making a purchase.
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